Ministry of the interior of the Czech Republic  

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Statistical Yearbook 2009 - (I.)

Fire units activities, Emergency calls, Fires, Prevention, Humanitarian assistance, Economic Indicators, Foreign statistics, Materials and information, Types of incidents with fire units interventions and Notes  

Dial emergency call is the most frequent way how to call for assistance or how to notice details important for safety. Emergency call works:

  • continuously,
  • for all citizens,
  • throughout the territory,
  • free of charge,
  • in all telephone networks, and
  • from any voice terminal equipment of telephone networks.

Citizens are used to calling for help this way and with development of mobile telephony the emergency call came continuously available for all and everywhere. Emergency Call is a service of the state, which provides protection of basic human rights – to protect life, health and property. Pursuant to information from an emergency call the IRS bodies begin its activities, especially they deploy units to the spot of reported events. This information is transmitted electronically as "data sentences” to the operational centres of the IRS bodies.

The Fire Rescue Service of the Czech Republic receives emergency calls in the 150 National Emergency Call Number and in the 112 Single European Emergency Call Number. To receive emergency calls FRS CR operates a nationwide advanced telecommunications technology, deployed in 14 regional Call Centres. All emergency calls to 112, all emergency calls to 150 from mobile phones, and emergency calls to 150 from the telephone network of the most districts are dispatched through new technologies. Only in 12 districts emergency calls to 150 are still dispatched by the original technology. Last year the FRS CR received the 112 Award for technical solution for dispatching emergency calls from EENA, the European Emergency Number Association (the list is priced at http://www.eena.org/view/en/112events/Awards/2009.html).

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